February 2014 – Qube Ranked #1 on Netcraft Again!

March 5th, 2014

Netcraft independently measures and makes available the response times of leading worldwide hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

Qube has been ranked #1 by Netcraft 7 times since recording started in April 2010.

We have also been ranked #2 on 4 occasions, and #3 on 4 occasions


Qube Completes Migration to Hitachi Storage Platform

February 10th, 2014

Qube has successfully migrated all London client cloud storage from Nextenta to Hitachi Data Systems (HDS) Unified Storage Platform with no loss and total integrity of client data.

The new platform is working seamlessly and clients are reporting even better response times. The migration to the new HDS platform took place over the Christmas period to minimise systems maintenance and service interruptions.

In addition to superior performance the HDS platform also offers the Hitachi Content Platform which provides high availability and ease of management for object storage, unstructured data, applications and data variations.

NETCRAFT: Qube #1 Most Reliable

June 17th, 2013

In May 2013, industry barometer NETCRAFT again ranked Qube as their most reliable hosting company; this is the 4th time (since March 2010) that we have topped this prestigious list!

For additional information please visit: http://news.netcraft.com

CORERO: Qube partners with leading DDOS specialist

June 17th, 2013

Qube is delighted to announce our formal reseller partnership with leading Network Security specialist Corero.

CORERO is the leader in stopping DDoS, zero-day and advanced server targeted attacks that easily bypass firewalls, IPS and other traditional network security solutions with scalable “First Line of Defense” hardware based solutions.

For additional information please contact: sales@qubenet.net

White Paper – A hybrid Approach to DDos Mitigation: Corero_DDoS(Hybrid)_WhitePaper_2013-JUN


Qube achieves ISO27001 Certification in the UK, US & Switzerland

January 7th, 2013

Qube is proud to announce that it has been formally awarded ISO27001 Certification by the BSI Group, a leading global standards and certification organisation.

After extensive 3rd party auditing as well as in-depth process and security reviews, Qube has achieved ISO27001:2005 Information Security Management Certification across all of it’s offices and data centre hosting facilities in the UK, USA and Switzerland.

What does this mean for our customers?
ISO27001 Certification (also known as IEC 27001:2005) is one of the most widely recognized independent global standards for security an organization can achieve. Certification to the standard involves a lengthy process whereby every facet of the business is examined from a security and process standpoint. All of Qube’s business systems, technologies, processes and data centres have been carefully examined to ensure they are compliant to the highest security and management standards.

Our customers can be confident that they are dealing with a professionally managed organisation and that thier digital assets are handled securely, according to clearly defined and vetted processes.

How does Qube’s ISO27001 certification help your business?
Security standards and compliance are especially important for eCommerce and Financial Services businesses, particularly where payments are being taken or personal data is collected and stored. If your customers are transacting online, they need to know that their data is safe and secure. Doing business with an ISO27001 Certified hosting provider means you can be assured of standardized security levels and practices, which have been independently verified by a third-party auditor.

The certification means our managed hosting customers can rest easy, knowing their systems and confidential data are being managed to a rigorous set of standards, processes and industry best-practices which are regularly reviewed to ensure ongoing compliance and improvement.


Qube is Windows Server 2012 ready!

September 28th, 2012

Qube has tested Windows Server 2012 and is happy to announce that we can now offer it to our clients with confidence.

Microsoft Windows Server 2012, delivers a server platform built on Microsoft’s experience of building and operating many of the world’s largest cloud-based services and datacentre. Whether you are setting-up a single server for your small business or architecting a major new datacentre environment, Windows Server 2012 will help you cloud-optimize your IT so you can fully meet your organization’s unique needs.

Get in contact with us about a hosted Windows Server 2012 solution for your business.

Qube launches new Customer Portal

August 21st, 2012
Qube is pleased to announce that we have successfully launched a new Customer Portal which replaces the existing Support Portal.

The new Customer Portal provides improved and additional functionality, and is designed to give Qube’s customers more control and information about their services.
The new Portal is designed with our Customer in mind, offers various improved features that are useful to customers and will save them time.

We welcome any feedback from our customers and suggestions to help us improve the services and information available to them via the portal.


Click here to see a list of Customer Portal features
Qube Customer Portal Screenshot

JustGiving uses Qube’s cloud service to keep taking charitable donations

August 7th, 2012

When the online fundraising site experienced a huge surge in traffic in April 2012, its virtualised infrastructure was primed to take the strain.

After Claire Squires collapsed and died while running the London Marathon on 22 April 2012, the public flocked to her fundraising page on JustGiving.com.

They visited from 60 different countries, some just to look, but more than 71,000 to make a donation to the charity she supported, Samaritans. In the week following Claire’s death, donations on her fundraising page jumped from £500 to more than £1 million.

Anne-Marie Huby, Managing Director of JustGiving, described the public’s response as “extraordinary” and a “true gesture of sympathy”, and announced that the company would waive its normal fee on donations made in Claire’s name. Behind the scenes, meanwhile, a similarly extraordinary effort was being expended on ensuring that JustGiving’s infrastructure was able to cope with the sheer volume of traffic it was experiencing.

Tim Henderson, Operations Manager at JustGiving.com, takes up the story: “Over the busiest day, I estimate we had over a million unique visitors and almost 2 million hits, peaking at around 13,500 concurrent users. This equates to around 8,000 page views a minute or 133 page views a second, which is around 4,000 HTTP requests a second to our web servers – more traffic than I have ever personally seen on systems I have worked on.”

Fortunately, JustGiving was prepared for the rush of traffic. At the end of 2011, its managed hosting provider Qube Managed Services had refreshed its infrastructure and virtualised the majority of its servers, moving JustGiving’s infrastructure onto virtual machine (VM) instances hosted on Qube’s VMware-based cloud platform in its UK data centre.

The scalability this set-up provides proved indispensable as the traffic to Claire Squire’s JustGiving page started building. Qube’s engineers quickly started work on cloning machines in the network to handle the additional traffic and enabling the JustGiving website to deal with page requests and process payments.

Matthew Brennan, Sales Manager at Qube Managed Services stated: “Qube’s key value is service. We are a client focused company and we take great pride in proactively monitoring our clients’ networks. When JustGiving had a massive spike in traffic to their site, not only were we the first to notice, but our engineers responded rapidly to the challenge by intervening early on to increase the capacity of the network. JustGiving’s virtual platform is adaptable and designed to be scalable, so our engineers were able to hot add system resources with zero downtime. The unprecedented volume of additional traffic was easily managed by cloning virtual machines and deploying new web servers to take the extra traffic. As a company we waived additional fees for the work, to enable JustGiving & Claire Squires donors to maximise the value of their donations to the Samaritans.”

With the cloud platform enabling JustGiving to cope with high levels of traffic, the company was able to continue to operate as a business and take donations from the other fundraising pages as well as Claire Squires’ page.

Tim Henderson adds: “This barrage of traffic, with the resulting mass of page requests and donation journeys at the same time, can lead to problems for a web site and is similar to experiencing an online attack, which can cause the system to collapse. Downtime for JustGiving, as for any online business, means lost revenue, as well as reputational damage. Without virtualisation and the hosted service from Qube Managed Services it would have taken much, much longer to scale up and I doubt we could have handled the surges in traffic.”

With traffic and donation levels now ticking along at a more usual pace, the JustGiving IT team can reflect on a unique period, which brought the web site in to the UK’s top 100 most visited sites for the first time (ranked by Hitwise at number 79 for one day).

The next step is for Qube to move JustGiving’s infrastructure to VMware’s Cloud Orchestration software platform. This will provide JustGiving with secure access to control, manage and provision its own cloud environment on Qube’s public cloud infrastructure hosted in Qube’s data centre. The system will give JustGiving ultimate flexibility to provision cloud servers that are right-sized to its needs.

Qube joins in on World IPv6 Day

May 30th, 2012

WORLD IPV6 LAUNCH is 6 June 2012 – The Future is Forever

Major websites are permanently enabling IPv6 starting 6 June 2012 at 00:00 UTC on their main websites: www.facebook.com, www.google.com, www.bing.com, and www.yahoo.com will all be reachable over IPv6 from that time.

In the run up to World IPv6 Day on the 6th June, Qube has completed enabling dual stack IPv6 connectivity throughout our core networks in the UK, USA and Switzerland.

The Qube website is now fully IPv6 enabled and we will be participating in the event on 6 June. Network carriers, large ISP’s and website operators around the world have been working to ensure that they are IPv6 ready on the day.

Many of the largest websites and web services on the Internet will be joining the growing list of IPv6 enabled companies to ensure that this year’s event marks the true start of the IPv6 Internet.

Please contact to your Qube Account Manager or Qube Support about to ask about IPv6 connectivity for you organization.

Have you heard about VMware vCloud Connector?

May 28th, 2012

Since launching our vCloud Powered® Qube Virtual Data Centre, we have successfully migrated several existing VMware environments for our customers onto the vCloud platform. The vCloud Director web interface provides great flexibility for customers to securely build & manage high-performance cloud environments and really unlocks the self-service aspect of Infrastructure-as-a-Service.

What if you have an in-house vSphere environment, a hosted private cloud or you make use of multiple vCloud providers? How can you manage all of your cloud environments and resources using the same interface?

The answer is VMware vCloud Connector. This great tool allows you to view and manage your cloud environments from a “single pane” and seamlessly spans your private vSphere and vCloud Director environments. vCloud Connector is a plugin for the VMware vSphere Client that connects to your remote vCloud environments and consolidates all of your cloud resources in one management interface.

vCloud Connector allows you to easily choose where to run your workloads, for example you could run development & QA environments on your private or in-house cloud and run your production environments on one or more of Qube’s vCloud Powered hosting platforms.

The tool allows cloud users to easily and reliably migrate Virtual Machines, vApps, and cloud server templates from a private vSphere environment to a public vCloud, and back again, freeing up your on-premise data centre resources.

Click here for a video demonstration of vCloud Connector: